I. INFORMATION WE COLLECT

We may collect information that you voluntarily provide, including:

• Your name, telephone number, email address, and mailing address;

• Information submitted through our website or consultation forms;

• Information concerning your immigration, criminal, or other legal matter;

• Appointment and consultation information;

• Communications you send to The Firm; and

• Payment or billing information, which may be processed through third-party payment providers.

We may also collect limited technical information when you visit our website, such as your IP address, browser type, device information, and website usage information.
 

II. HOW WE USE YOUR INFORMATION

We may use the information collected to:

• Respond to inquiries and requests for consultations;

• Schedule and confirm appointments;

• Communicate regarding legal services or an existing matter;

• Provide administrative, billing, and customer-support communications;

• Send SMS/text messages when you have provided consent;

• Operate, maintain, and improve our website and services;

• Protect against fraud, unauthorized activity, or security threats; and

• Comply with legal, ethical, and regulatory obligations.

Submitting information through this website does not, by itself, create an attorney-client relationship. An attorney-client relationship is formed only through a written engagement agreement signed by The Firm and the client.
 

III. SMS/TEXT-MESSAGING INFORMATION

If you provide your mobile telephone number and consent to receive SMS/text messages, The Herrera Law Office may send messages concerning your inquiry, consultations, appointments, case-related communications, account matters, and legal services.

Message frequency may vary. Message and data rates may apply. You may reply STOP at any time to opt out of future text messages. You may reply HELP for assistance or contact us at info@theherreralawoffice.com or 407-349-7079.

Mobile information, including telephone numbers, SMS opt-in information, and consent records, will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. We may share information with service providers that assist us in delivering text messages or operating our communications systems, but only as necessary to provide those services on our behalf. SMS opt-in consent and related information will not be shared with third parties for purposes unrelated to providing the requested messaging services.

Opting out of text messages does not prevent The Firm from contacting you through other lawful means when necessary.
 

IV. DISCLOSURE OF INFORMATION

We may disclose information:

• To vendors and service providers that help us operate our website, communications, scheduling, payment, case-management, or technology systems;

• When required by law, court order, subpoena, or other legal process;

• When reasonably necessary to protect the rights, safety, or property of The Firm, our clients, or others; or

• With your authorization or at your direction.

We do not sell personal information. We do not share mobile information, SMS opt-in information, or consent with third parties or affiliates for marketing or promotional purposes.

Nothing in this Privacy Policy is intended to waive the attorney-client privilege, attorney work-product protection, or any other legal protection applicable to client information.
 

V. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, email, text-messaging system, or electronic transmission is completely secure. You should not submit highly sensitive or confidential information through a general website contact form.
 

VI. DATA RETENTION

We may retain information for as long as reasonably necessary to respond to your inquiry, provide services, maintain business and legal records, resolve disputes, enforce agreements, and comply with legal and professional obligations.
 

VII. COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies or similar technologies to support website functionality, understand website usage, and improve the user experience. You may adjust your browser settings to limit or reject cookies, although doing so may affect certain website features.
 

VIII. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites or use services operated by third parties. The Herrera Law Office is not responsible for the privacy practices, security, or content of third-party websites or services. You should review their applicable privacy policies.
 

IX. CHILDREN’S PRIVACY

Our website and services are not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through this website without appropriate authorization.
 

X. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Any revised policy will be posted on this page with an updated effective date. Your continued use of the website after an update constitutes acknowledgment of the revised policy.
 

XI. CONTACT INFORMATION

If you have questions about this Privacy Policy or our privacy practices, please contact:

The Herrera Law Office
Orlando, Florida
Telephone: 407-349-7079
Email: info@theherreralawoffice.com